Delivery Information

Delivery Charges

We offer a range of delivery options within the UK, Europe and rest of the world. Our current delivery charges:

UK Standard Delivery: £3.95
UK Next Business Day*: £6.95 
Europe: £3.95 + £1.00 per item
World: £3.95 + £2.00 per item

Ceramic tiles

UK Standard Delivery:  £25

Standard delivery: please allow 3-5 days for delivery.

Next Business Day (order before 2pm): delivered the next working day (so, items ordered at 2pm Fri will be delivered on Tuesday). *

European Orders: please allow 5-10 days for delivery

World Orders: please allow 28 days for delivery.

* If you purchase a made-to-order item and choose Next Day delivery, please note that this will not speed up the production of your item. We will simply use this postage method to deliver your item when ready.

Dispatch Times

Once we receive your order, we aim to dispatch it within the following timeframes:

  • Standard items: 2 working days
  • Made-to-order items: 7-10 working days

Need more help?

Email us at or call us on 0115 838 6175

We are available Monday to Friday from 9am to 5:30pm (excluding Bank Holidays).

Returns policy

If you want to cancel your order, or let us know about an item that has arrived damaged or faulty, please read our returns policy